7 out of 10 shoppers leave without buying. Our automated recovery sequences bring a meaningful share of them back, without you lifting a finger.
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CART RECOVERY AUTOMATION
When a shopper adds items to their cart and leaves without buying, our system triggers an automated sequence of follow-up messages. The timing, the content, and the incentives are all set up in advance so recovery happens without you doing anything.
We set it up, monitor the results, and adjust the sequence over time to improve your recovery rate.
| Touchpoint | Timing | Channel | What It Does |
|---|---|---|---|
| Email 1 | 1 hour after | A gentle reminder. Shows the exact items left in the cart. No pressure, just a nudge. | |
| Email 2 | 24 hours after | A follow-up with social proof or a limited time incentive to tip the hesitant buyer. | |
| SMS 1 | 48 hours after | SMS | A short text with a direct link back to the cart. High open rates, high urgency. |
| Email 3 | 72 hours after | A final offer. Often includes a discount or free shipping to close the deal. |
The exact sequence, timing, and incentives are customized to your store and your customers. Not every store needs the same approach.
A timed sequence of emails that show the shopper exactly what they left behind. Written, designed, and automated for your store.
A direct text message to the shopper's phone at the right moment. SMS recovery typically outperforms email alone in response rate.
Automatically send a coupon or free shipping offer to hesitant buyers. Timed to arrive when they are most likely to return.
Ecommerce stores with traffic but a checkout abandonment rate above 60 percent.
WooCommerce, Shopify, and BigCommerce stores that have not set up recovery automation yet.
Owners who know people are leaving their cart but have no system to bring them back.
How we compare to generic plug-ins or basic workflows.
We write high-converting email and SMS copies that nudge buyers gently without coming off as spam or generic templates.
Messages trigger automatically based on actual user interactions and historically optimized response timeframes.
We test message sequences, email subject headers, call-to-actions, and discount thresholds to maximize recapture rate.
Get access to clear dashboards that summarize recovered baskets, click metrics, open rates, and direct revenue gains.
It is an automated system that sends follow-up messages to shoppers who added items to their cart but did not complete their purchase. The goal is to bring them back and complete the sale.
A well set up recovery sequence can recover up to 15 percent of abandoned carts. The exact number depends on your store, your audience, and your incentives.
The first email should go out within one hour of abandonment, while the shopper still remembers what they were looking at. After that, a follow-up at 24 hours and a final offer at 72 hours covers most of the recoverable window.
Yes. We set up recovery sequences for WooCommerce, Shopify, BigCommerce, and most major ecommerce platforms.
Checkout optimization fixes the flow so fewer people leave in the first place. Cart abandonment recovery brings back the ones who already left. Both work together. We cover checkout optimization on a separate page.
Cart abandonment is the single biggest leak in most ecommerce stores. Roughly 70 percent of shoppers who add something to their cart leave without buying. That is not a traffic problem or a product problem. It is a follow-up problem. Most stores do nothing when a shopper walks away, which means they are leaving a meaningful share of their potential revenue on the table every single day.
Cart abandonment recovery fixes that. An automated sequence of messages reaches out to those shoppers at exactly the right moments, shows them what they left behind, and gives them a reason to come back. It runs on autopilot. Once it is set up, it works while you sleep.
Peakwa’s recovery tools help your store reclaim lost revenue while maintaining smooth customer experiences.
